Technologies Limited ("Royalline" or "we") operates both
in-store and an ecommerce platform consisting of a website and mobile
application, together with accurate logistics, quality products and secured
payment infrastructure, for the sale and purchase of consumer products in
Nigeria and globally. To this notice, these general terms and conditions shall
apply to all in-store and online buyers in the marketplace and shall govern
your use of our marketplaces and related services.
using our marketplace, you accept these general terms and conditions in full.
If you disagree with these general terms and conditions or any part of these
general terms and conditions, you must not use our online platform.
If you use our online
platform in the course of a business or other organizational project, then by
so doing you:
that you have obtained the necessary authority to agree to these general terms
both yourself and the person, company or other legal entity that operates that
business or organizational project, to these general terms and conditions; and
that "you" in these general terms and conditions shall reference both
the individual user and the relevant person, company or legal entity unless the
context requires otherwise.
up and account
1.You may not sign up with our online
platform if you are under 18 years of age (by using our online platform or
agreeing to these general terms and conditions, you warrant and represent to us
that you are at least 18 years of age).
2.By signing up to our newsletter page,
you acknowledge that your information is safe and secured, and Royalline
Technologies will not use your provided information for anything else except
what is slated for its intensions.
3.You may choose not to sign up to
anything on our platform, as it is not a criteria for check out on our online
and conditions of purchase
acknowledge and agree that:
·The online platform provides an
online location for buyers to purchase products;
·Our payment gateway is safe and
secure for transaction
·Is free from scam and money
·That our products are of good and
·Personal information; such as
email, phone number and address supplied on the platform is safe with us.
of products by buyers shall be managed by us in accordance with the returns
page on the marketplace, as may be amended from time to time. Acceptance of
returns shall be in our discretion, subject to compliance with applicable laws
of the territory as well as our warranty policy and return policy.
in respect of returned products shall be managed in accordance with the refunds
page on the marketplace, as may be amended from time to time. Our rules on
refunds shall be exercised in our discretion, subject to applicable laws of the
territory as well as our warranty and return policy. We may offer refunds, in
·In respect of the product price;
·local shipping fees (as stated on
the refunds page); and
·By way of store credits, vouchers,
mobile money transfer, bank transfers or such other method as we may determine
from time to time.
products shall be accepted and refunds issued by Royalline only.
to our returns page or refunds page shall be effective in respect of all
purchases made from the date of publication of the change on our website.
must make payments due under these general terms and conditions in accordance
with the Payments Information and Guidelines on our online platform.
payments on our online platform, you acknowledge that;
1.Payment information provided on
the site shall not be used for any fraudulent activities
2.Royalline Technologies shall not
be held responsible for any extra charges on your account
3.Royalline Technologies does not
have access to your bank information
4.Royalline uses a safe and secure
payment gateway to carry out secured payment.
about your content
these general terms and conditions, "your content" means:
·All works and materials (including
without limitation text, graphics, images, audio material, video material,
audio-visual material, scripts, software and files) that you may submit to us
or our platform for storage or publication, processing by, or onward
·All communications on the platform
or social media platform, including product reviews, feedback and comments.
content, and the use of your content by us in accordance with these general
terms and conditions, must be accurate, complete and truthful.
content must be appropriate, civil and tasteful, and accord with generally accepted
standards of etiquette and behaviour on the internet, and must not:
·Be offensive, obscene, indecent,
·Depict violence in an explicit,
graphic or gratuitous manner; or
·Be blasphemous, in breach of
racial or religious hatred or discrimination legislation;
·Cause annoyance, inconvenience or
needless anxiety to any person; or
content must not be illegal or unlawful, infringe any person's legal rights, or
be capable of giving rise to legal action against any person (in each case in
any jurisdiction and under any applicable law). Your content must not infringe
·Any right of confidence, right of
privacy or right under data protection legislation;
·Any contractual obligation owed to
any person; or
·Any court order
must not use our online platform or social to link to any website or web page
consisting of or containing material that would, were it posted on our online
platform or social media platform, breach the provisions of these general terms
you learn of any unlawful material or activity on our marketplace, or any
material or activity that breaches these general terms and conditions, you may
inform us by contacting us as provided at section 23.
of our website and mobile applications
platform and social media platform will be used interchangeably in the section;
·view pages from our website in a
·download pages from our website
for caching in a web browser;
·print pages from our website for
your own personal and noncommercial use, providing that such printing is not
systematic or excessive;
·Stream audio and video files from
our website using the media player on our website; and
·Use our marketplace services by
means of a web browser,
·Subject to the other provisions of
these general terms and conditions.
as expressly permitted by section 8.2 or the other provisions of these general
terms and conditions, you must not download any material from our website or
save any such material to your computer
may only use our website and mobile app for your purchase of quality products
you own or control the relevant rights in the material, you must not:
·Republish material from our
website (including republication on another website);
·Show any material from our website
·Exploit material from our website
for a commercial purpose; or
·Redistribute material from our website.
·Use our website in any way or take
any action that causes, or may cause, damage to the website or impairment of
the performance, availability, accessibility, integrity or security of the
·Use our website in any way that is
unethical, unlawful, illegal, fraudulent or harmful, or in connection with any
unlawful, illegal, fraudulent or harmful purpose or activity;
·Hack or otherwise tamper with our
·Probe, scan or test the
vulnerability of our website without our permission;
·Circumvent any authentication or
security systems or processes on or relating to our website;
·Use our website to copy, store,
host, transmit, send, use, publish or distribute any material which consists of
(or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke
logger, rootkit or other malicious computer software;
·Impose an unreasonably large load
on our website resources (including bandwidth, storage capacity and processing
·Decrypt or decipher any
communications sent by or to our website without our permission;
·Conduct any systematic or
automated data collection activities (including without limitation scraping,
data mining, data extraction and data harvesting) on or in relation to our
website without our express written consent;
·Violate the directives set out in
the robots.txt file for our website;
·Do anything that interferes with
the normal use of our website.
to the express provisions of these general terms and conditions:
·We, together with our licensors,
own and control all the copyright and other intellectual property rights in our
website and the material on our website; and
·All the copyright and other
intellectual property rights in our website and the material on our website are
logos and our other registered and unregistered trademarks are trademarks
belonging to us; we give no permission for the use of these trademarks, and
such use may constitute an infringement of our rights.
third party registered and unregistered trademarks or service marks on our
website are the property of their respective owners and we do not endorse and
are not affiliated with any of the holders of any such rights and as such we
cannot grant any license to exercise such rights
agree to processing of their personal data in accordance with the terms of
Royalline’s Privacy and Cookie Notice
shall process all personal data obtained through the website and related
services in accordance with the terms of our Privacy and Cookie Notice and
Technologies does not have access to any banking information provided by buyers
on the website.
and exclusions of liability
in these general terms and conditions will:
·Limit any liabilities in any way
that is not permitted under applicable law; or
·Exclude any liabilities or
statutory rights that may not be excluded under applicable law.
limitations and exclusions of liability set out in this section 13 and
elsewhere in these general terms and conditions:
·Are subject to section 13.1; and
·Govern all liabilities arising
under these general terms and conditions or relating to the subject matter of
these general terms and conditions, including liabilities arising in contract,
in tort (including negligence) and for breach of statutory duty, except to the
extent expressly provided otherwise in these general terms and conditions
respect of the services offered to you free of charge we will not be liable to
you for any loss or damage of any nature whatsoever.
aggregate liability to you in respect of any contract to provide services to
you under these general terms and conditions shall not exceed the total amount
paid and payable to us under the contract. Each separate transaction on the
marketplace shall constitute a separate contract for the purpose of this
section 13.4 above, we will not be liable to you for any loss or damage of any
nature, including in respect of:
·Any losses occasioned by any
interruption or dysfunction to the website;
·Any losses arising out of any
event or events beyond our reasonable control;
·Any business losses, including
(without limitation) loss of or damage to profits, income, revenue, use,
production, anticipated savings, business, contracts, commercial opportunities
·Any loss or corruption of any
data, database or software; or
·Any special, indirect or
consequential loss or damage.
accept that we have an interest in limiting the personal liability of our
officers and employees and, having regard to that interest, you acknowledge
that we are a limited liability entity; you agree that you will not bring any
claim personally against our officers or employees in respect of any losses you
suffer in connection with the marketplace or these general terms and conditions
(this will not limit or exclude the liability of the limited liability entity
itself for the acts and omissions of our officers and employees).
of these general terms and conditions
you breach these general terms and conditions, or if we reasonably suspect that
you have breached these general terms and conditions or any Royalline’s codes,
policies or guidelines in any way we may:
·Temporarily suspend your access to
·Permanently prohibit you from
accessing our website;
·Block computers using your IP
address from accessing our website;
·Contact any or all of your
internet service providers and request that they block your access to our
·Commence legal action against you.
may revise these general terms and conditions, and the Royalline codes,
policies and guidelines from time to time.
revised general terms and conditions shall apply from the date of publication
on the Website.
a provision of these general terms and conditions is determined by any court or
other competent authority to be unlawful and/or unenforceable, the other
provisions will continue in effect.
any unlawful and/or unenforceable provision of these general terms and
conditions would be lawful or enforceable if part of it were deleted, that part
will be deemed to be deleted, and the rest of the provision will continue in
general terms and conditions shall be governed by and construed in accordance
with the laws of the territory.
disputes relating to these general terms and conditions shall be subject to the
exclusive jurisdiction of the courts of the territory
The website is
operated by Royalline Website Team. We are registered in Nigeria under
registration number RC 649262, and
our Head office is at Spar Port
Harcourt Mall Azikiwe Road by Government House, Port Harcourt River State. You can contact us by using our website contact form or call our customer care line: 07010007373.